Effective Negotiation

In work, as well as in everyday life, it often happens to find oneself with something to want to "conquer", an objective that can only be achieved thanks to the knowledge of well-defined methods for obtaining advantageous agreements.

Study each other, understand what to say and how to move, call into question the starting positions and, if necessary, start the "bargaining" again: this course focuses on the techniques useful for reaching an agreement between two or more parties divided by opposing interests.

Among the topics covered: verbal communication (language and content), paraverbal (tone, volume, diction, cadence, pauses) and non-verbal communication (gestures, orientation, gaze); the relationship with the environment and the audience; manage emotional tension; build your own effective "repertoire".